At Kinder Therapy, we are committed to providing families with the highest quality support. To do this, we keep records about you and the service we have provided. The recorded information will include dates and times of any correspondence, telephone consultations, referral forms, assessments, session and meeting notes, any referrals made to outside agencies, and commissioned reports.

If you decide to proceed with therapy following an initial enquiry and referral, your therapist will provide a consent form. The person(s) who hold legal guardianship of the child or young person must sign the consent form before work can begin, indicating agreement to collect and store personal information.

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How will your data be kept securely?

Your therapist will store notes of enquiries, referral form, consent form, session notes, and any other reports/documents relating to you/your child on a password-protected device. The therapist will also store any handwritten notes in a locked filing box.

 

How long will your data be kept?       

Your therapist will keep your records securely until the client (child) is eighteen years of age plus five years, after which time the therapist will destroy them securely. 

 

Will data be shared?

Your records will not be shared with any third party without your consent (unless legally required).

 

Access to your records

You have the right to request a copy of your records that your therapist holds. Please note that your therapist will remove any details about third parties from the records provided. There will be an administrative charge for processing documents (£30).

 

Withdrawal of consent

Should you wish to withdraw your consent for the data your therapist has about you and your family, you will need to put this in writing. You will receive a written response explaining what will happen next. In the event of withdrawal of consent for collecting and storing data, therapeutic support would end.

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Confidentiality

What is discussed and explored in sessions is kept private to maintain a sense of safety for the child/parent/carer in their therapeutic relationship. Therapists will discuss the sessions in some detail with their clinical supervisor to better inform their practice.

To support improved understanding of the child, your therapist will have regular review meetings with the parents/carers where feedback will be given (with the child's consent) about play themes and the therapist's observations.

If a therapist believes that the child is at risk of significant harm, they will speak to parents/carers about this. If there are any safeguarding concerns, your therapist will contact children's social care services.

 

Complaints

​If you have any complaints about how your data has been handled, as well as letting your therapist know, you have the right to contact the Information Commissioner's Office.

 

Statement reviewed: August 2025

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Safeguarding Policy

 

​Kinder Therapy is a private practice with self-employed associate Therapists. This policy applies to anyone working on behalf of Kinder Therapy. Kinder Therapy operates from the position that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practising in a way that protects them.

We recognise that:

• The welfare of the child/young person is paramount

• All children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have the right to equal protection from all types of harm or abuse.

• Working in partnership with children, young people, their parents, carers, and other agencies is essential in promoting young people's welfare.

 

We will seek to keep children and young people safe by:

• Valuing them, listening to and respecting them

• Communicating with children (verbally) and parents (verbally and in writing) from the beginning of interventions about our safeguarding responsibilities and the limits of confidentiality.

• Recruiting associate therapists safely, ensuring they have all of the necessary checks.

• Sharing concerns with agencies that need to know, and involving parents and children appropriately. If a safeguarding concern arises, the therapist will:

• Speak to the parent/carer (unless unsafe to do so)

• Keep the child informed about which information will be shared and with whom

• When necessary, share information with outside agencies such as children's social care.

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 Policy reviewed: August 2025